Warranty and Terms
12 Months Parts and Labor Warranty
Any defective hydraulic, electrical or mechanical components shall be replaced free of charge for 1 year after receipt of machine. Labor cost for repairs made to machines will be reimbursed if prior approval from HMT has been obtained.
What’s Not Covered
Any damage or injury as a result from incorrect setup, misuse, negligence, lack of proper maintenance or other circumstances beyond our control.
Any damage or injury that is caused by non-approved modifications made to the machine, controls or tooling by the end users or others. All modifications are to be approved in writing by HMT service management or design team members.
Consumable items and machine wear parts are not covered.
Machine maintenance, adjustments, setups, scrap tube material or downtime cost.
Machine repair cost which include air or land travel, lodging, meals and expediting cost are not covered under this parts and labor warranty. Customer is responsible for all technician travel cost.
Premium or expedited shipment of parts is not covered.
All warranty work must be approved by HMT in writing before any payment will be made.
Before any tech can be scheduled for a service visit, a warranty evaluation agreement must be signed by the customer.
Before any warranty parts can be shipped or tech service scheduled, a PO must be issued to HMT for the full cost of the parts and or service. Pending the outcome out the warranty evaluation, the parts will either be billed or the invoice credited and PO canceled.
All defective items must be returned to HMT for inspection and warranty evaluation.
Customer pays all expedited freight, travel and all other associated cost other than parts and labor.
Disclaimer of Other Warranties
The HMT warranty is in lieu of all other warranties, expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose, which is excluded.
Limitation of Liability